Attaching files and dropping image problems???

[WhiteCollarWeezy]

No matter how many times I click attach files or drop image...it will not take me to my photos to attach or drop them ..unsure if my phone is having trouble or if it is a site issue?? Anyone else having issues? Plz HELP???

 

[Nifty-Chicken]

Sorry you're having that issue!

What phone/ model are you using? Which browser?

 

[WhiteCollarWeezy]

Sorry you're having that issue!

its ok. Love BYC. we will figure it out...ty

What phone

Tracfone Motorola

/ model are you using

G play android version 12

? Which browser?

I have BYC app. Chrome on Android. If i send photos to gateway laptop it has no problems. running microsoft edge as browser
TY so much

 

[Ella_michele08]

No matter how many times I click attach files or drop image...it will not take me to my photos to attach or drop them ..unsure if my phone is having trouble or if it is a site issue?? Anyone else having issues? Plz HELP???

I'm also having problems just like that! Idk what to do!!!!!

 

[CCsGarden]

My phone dose it every so often but I re-fresh the page.

 

[Debbie292d]

I'm also having problems just like that! Idk what to do!!!!!

I usually use the web version on my iPad the few times I've used that as I am normally on a PC. So, I tried this using the app on my phone and it worked.

First, I hit Reply to something, then had to scroll up so I could see and click the Attach Files button.

Then when I clicked Attach Files, this came up.

I chose Photo Library, and my photos came up with a message about only Safari having access to the pictures (not sure what that meant) but I clicked two pictures to upload and it did it.

 

[SwampPrincessChick]

I had a problem on my computer where I could not upload images a while back. I did nothing and after a few days it fixed itself, I have no idea what that was about.