Hi!
We definitely do not ship used or refurbished units to our customers, so I sincerely apologize if yours arrived in bad shape!
Keep me updated on how your hatch goes, if you need a replacement unit, we will certainly help you out with that, or can exchange it once you are done with this...
Hi hbuckley2!
We currently do not have any promo codes available. Anytime we have a sale, we just reduce the price of the items it impacts so that all of our customers can take advantage of it without having to hunt down codes :) I can tell you that we have been working hard on upgrading and...
We typically just move the eggs to the bottom shelf for hatching and use a small cup of water for our humidity. That way I can move it around on the shelves to get the humidity just right. If you want to hatch on the shelves due to capacity, I recommend using that textured shelf liner on the...
Thank you so much for the feedback, Handyman! These are some great insights and suggestions, and we will certainly take them into consideration. The shelf liner that you talk about in your other post is exactly what I recommend to customers as well. Helps with holding everything in place, is...
Hi! I am so sorry this didn't make it to you! It is showing it was delivered on April 1. My system shows that the tracking email was sent, so I apologize that you didn't get that. We will get this all resolved, I have sent everything over in a PM.
Thanks!
ReptiPro
Thanks for the feedback @Jrose & @Kathyb2 !
We are working on a 7000 model and we will definitely take your suggestions and implement them into the new design. We love hearing what our customers say so we can continually improve our products.
Have a great weekend!
Here's a link to the egg turner for the ReptiPro 6000 http://www.reptipro.com/reptipro-5000-egg-turner.html
It holds 16 eggs and 2 can fit inside of the ReptiPro 6000 for a total of 32 turned eggs.
Please let me know if you have any other questions.
We are out of stock, currently, but should have these back in next week. As soon as they are back in, I will update the sale so it will once more be active :)
Thanks!
ReptiPro
Awesome! I am so glad you had such good results, HandyMan, thank you so much for keeping us updated on your process!
In response to those who commented regarding the price of the egg turners, I would love it if we could get them made less expensively. Right now we are having them custom...
Hmmm, I checked the link and it seems to be working for me. It is only listed as 99 through that link, nowhere else. Try it again, let me know if you have more issues. You can call me at (800)259-9755 and mention backyard chickens and I can get you the special price over the phone if needed. Thanks!
I just had to extend the pricing. It is still up at the promotional price :)
Also, warranty on this is 30 days to cover shipping damages, and beyond that it is simply satisfaction guaranteed. Any time you have issues, we just ask that you call or email us and we will do whatever we can to get...
I just added the link into the original listing, but you can also just click right here to get your exclusive pricing and place an order!
Thanks,
ReptiPro