Recent content by Socalchickens1

Again, I understand there can be problems. There are tons of things that happen in any industry, including this one. I'm not complaining about there being problems. I'm complaining about how they are resolving and handling those problems.

And now they've blocked me on social media because I tagged them in a post where I complained about their bad customer service. Instead, they have put up misleading information stating they are contacting customers via email about their orders. I guess technically that is true, but they are...

Even a three week delay would have been better than what they did. There is a three month delay to the next ship date. They are treating it as if we never ordered. I've never seen any industry where a production issue has been handled the way they are handling it.

I am in the same boat. I ordered early in the season so that I could have the chicks ready to go by summer when we are away on vacation. Pushing back the order a week wouldn't have affected our plans but pushing it back 3 months does.

Here is the message that McMurray sent out to their customers. This is the way that I have seen all other hatcheries handling the situation: BABY CHICK UPDATE! ICYMI an ice storm across the south this week cancelled all USPS flights and halted chick deliveries. Here are some updates on where...

Did I ask for them to ship chicks into a polar vortex? The issue isn't even the weather necessarily, it is the canceled USPS flights out of Memphis. Pushing back all orders is standard practice in all industries when there is a delay. Its funny that you mention McMurray - they are actually...

I placed an order through Hoover's Hatchery for shipping on February 1. They were informed by USPS on Jan 31st that they would not be able to ship. Instead of letting customer's know right away, they originally pushed my ship date out to February 2. Now I received a follow up email letting me...