I often feel inadequate to answer questions. I'm not really a newbie, but I certainly lack the knowledge and experience of a lot of the folks here have! What I feel I'm good at is asking questions, taking a history - screening, if you will - like the nurse at a doctor's office. Then I can offer...
On my way, Cap'n! If I can't answer I try to tag someone I think can, and ask pertinent questions. You know, do the triage nurse things, take a history, comfort people, assure them help is in the way ... then try to stay outa the way. 😉