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A lot of wildlife rehabilitation facilities are not actively working due to Covid-19. Consider contacting individual rehabilitators in your area. You should be able to find a directory for your state.

A very common problem with Passerines is head trauma due to flying into windows or getting hit by cars. It sounds most probable the bird collided with some sort of object and injured its cephalic region. Males are particularly vulnerable since they often attack their own reflection...

Do you have a picture of the cardinal? Besides the neck problem, have you inspected the rest of its body, for injuries, discoloration, or any abnormalities? Where are you located in the world?