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  1. springvalley123

    Hoovers canceling orders and forcing customers to the end of the line

    they told me they don't ship with heat packs, PERIOD. they went on to say all the other things they do---their logistics team opens a certain number of holes in the box depending on their destination, a double top on the box, foam wrap. This was in the context of my possibly ordering 10 birds...
  2. springvalley123

    Hoovers canceling orders and forcing customers to the end of the line

    The other thing I learned by surprise (shock actually) years ago, is when you ask TSC online phone reps, never rely on that answer. I don't want to badmouth them, but: years ago I ordered from them, TSC said the birds would be at least 3 more weeks. So I ordere ddirect from Hoover's right then...
  3. springvalley123

    Hoovers canceling orders and forcing customers to the end of the line

    this is an isolated case where there was very bad weather that affected all hatcheries in the region, they all just were able to, or chose to, handle it differently. If you don't order from Hoover's, are you going to order from Privett's and wait until August? Or order from Ideal where you can...
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