When (as stated before by another poster) minimum wage kids fresh from high school are the ones trying to sort chicks it's unlikely they know a buff orpington from a wyandotte let alone a cornish cross.
Gotta know what you are looking at as a buyer.
If they have several breeds listed that look...
As with anything it's buyer beware... or in this case the buyer should be educated.
Know what the chicks should look like for the breed(s) you are getting.
They are limited on tanks so often the unsold chicks in the store are occupying tanks that would be needed to keep chicks sorted. The...