That's not right 😕
IMHO. If people are arrogant or insulting towards polite shop staff they should be banned.
Same said for a doctors surgery or any public services
I am in the UK and firstly witnessed this on a news channel. I thought we were going into another world war :( .
Around a week later i was travelling back home on a train, and that horrifying nightmare hit me in my heart again, as it did many people here.
Everyone in that train carriage...