troubles

Hi everyone, I want to hatch chicks out of my own flock here in a month or two, but I am having some troubles with my incubator (and it's too late to return it.) The brand is called MeeF and my first impression was that it was super modern and nice-looking, and I was super excited about the egg...

I am having trouble searching- 1) The little "hamburger" or the three horizontal lines tab doesn't open and turns to an "X". My screen also dims. 2) When I am able to open the tab and type something to search it says "ERROR". Thanks in advance, LilJoe