App bug

[AgnesGray]

I have been having some issues for a few months with ads in the app. It turns my screen white and the only way out is killing and reopening the app.

The app now no longer will open on my phone. I can switch to Chrome, but wanted to notify BYC.

1. Are you on a computer, tablet, phone. Phone
2. If phone / mobile, which model? If computer, which operating system and version? Samsung Note 10+
3. Which browser and version are you using (eg., Chrome 58.0.3029, Firefox 3.5.9, Internet Explorer 8, etc.) Chrome 98.0.4758.87
4. Have you deleted your internet cache / browser history of files and tried again? Yes
5. Have you tried a different browser? Yes - works in Chrome, but not app, which I assume is web based also?
6. What EXACTLY did you do? Document the steps you took before having the problem. Tried to open app. Cleared cache. Uninstalling and reinstalling.
7. Copy/Paste the exact error message you received (screenshots are best).
   
   Did this. Switching to web for now unlesomeone knows a fix?

 

[CarpCharacin]

Have you tried the progressive web app?

 

[CarpCharacin]

https://www.backyardchickens.com/threads/progressive-web-app.1444638/

 

[AgnesGray]

Have you tried the progressive web app?

This?

 

[AgnesGray]

That's the app I'm referring to that won't open.

 

[CarpCharacin]

That's the app I'm referring to that won't open.

Try the Progressive Web App instead. The thread I linked discusses how to install it. There are known issues with the app in the Play Store.

 

[AgnesGray]

Try the Progressive Web App instead. The thread I linked discusses how to install it. There are known issues with the app in the Play Store.

Ok, thanks! Will do.

 

[Kiki]

Ok, thanks! Will do.

I switched from the app in the Play store to the progressive web app a few months back....
It is almost exactly the same and how it works.

 

[AgnesGray]

I switched from the app in the Play store to the progressive web app a few months back....
It is almost exactly the same and how it works.

Nice - I'll try it!