Not Able To Search

[LilJoe]

I am having trouble searching-

1) The little "hamburger" or the three horizontal lines tab doesn't open and turns to an "X". My screen also dims.

2) When I am able to open the tab and type something to search it says "ERROR".
Thanks in advance,

LilJoe

 

[Dawnclucks22]

If your screen dims it sounds like it might be a problem with your device and not the app/site. What device are you using? Computer or phone? I suggest clearing out some space and refreshing the page.

 

[LilJoe]

Samsing Galaxy SIII
Phone


Even if I refresh the page it still doesnt work.
Also, the screen isnt dim if I go onto another Internet tab its bright still..

 

[Nifty-Chicken]

Someone else reported something similar. The "off canvas menu" is loading, which is why the screen is dimming. Can you clear the cache on your phone and try again?

 

[LilJoe]

It worked, but when I tried again afterward the tab turned to an "X" again.

 

[Nifty-Chicken]

Ok, we're looking into this.

When did this problem start for you?

If any other members are experiencing the same thing, please reply with your phone model and the browser you're using, and when the problem started.

 

[casportpony]

I think the other person had the same phone.

Edited to add. I started this thread for LilJoe:
https://www.backyardchickens.com/threads/x-instead-of-hambuger.1204450/

 

[LilJoe]

Ok, we're looking into this.

When did this problem start for you?

If any other members are experiencing the same thing, please reply with your phone model and the browser you're using, and when the problem started.

It started after the conversion.