Don't deal with this brand. When I purchased it, it came with a year warranty, which by registering online was supposed to increase to 2 yrs. It worked great until about 8 months after purchase. When I called where I got it from they told me that in the United States it only had a 6 month warranty, so I am looking at the ad for it stating it comes with a year warranty and still being told no, they won't honor it. So I tried to buy parts to fix it and was told that I could only get certain parts if it was still under warranty. I have contacted every place in the U.S. that I have found that sells these incubators and gotten the same story. In the United States rcom is NOT a reputable company.