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Urban Northern Coops "Resort Coop"

Don't let the picture deceive you: it did us!

General Information

Brand
Urban Northern Coops
Model
Resort
Product Price
700
Buy URL
chickencoopsnw.com
Warning! Do not buy from this company but especially this coop.
We reluctantly bought this coop because it was sight unseen and we should have listened to our instincts. It is junk. It came in two boxes, only a thin piece of paper in-between pieces and no padding. So as you can imagine it had broken pieces throughout and many pieces that had fallen off and loose pieces in box. We were afraid to even put the coop together due to how flimsy the wood material was. We took many pictures and called the company immediately after opening. They asked for pictures and a description of all the damage. We asked to either send item back or get a discount due to so many broken pieces. There only response was that all these broken pieces must have happened during shipment-that because it was coming from WA to IN there was bound to be damage. REALLY!!!! Most of the broken pieces could have been prevented with better packing, some had nothing to do with packing just laziness and poor quality.
They would not provide a discount and said they would replace one item, after two weeks still had not received a email stating item had been shipped.
They also claim this item is for 12 hens. NO WAY! There is no way 12 full grown hens would ever fit in this item. Maybe 7 or 8 tops.
This coop is way to over priced. If this item was 300 I would not be writing this review.

Latest reviews

Quality does not match the cost
Cons: Flimsy wood that dents so easily, poor design, requires a lot of predator-proofing
I unfortunately bought one of these coops, being taken in by the nice photos and glowing reviews on the site, of which there are no negative reviews in the 15 pages they show. I was in a time crunch to get housing for pullets I had ordered, and prefab seemed easier than building a coop from scratch. If it only cost a few hundred dollars, I would feel better about it than $800.

This coop arrived on time, and is technically made of solid wood, but it is much more like balsa wood than what it appears in photos. It was easy enough to assemble, but ill-fitting pieces make cracks that create drafts. The "pullout" tray below the roosting bars expanded in the humidity and is not able to be removed (the handle ripped out when I tried). Nesting box bases can be pushed up from below, allowing a predator easy entry to the coop, so I reinforced the bottom in hardware cloth. Luckily we have our coop in a fully enclosed and fenced run area so it is the second line of defense, not the first. I have done what I can to rehab this coop, including adding insulation, additional ventilation holes, painting inside and out with mildew-blocking primer and paint, reinforced all latches. I will definitely be building another coop, and regret not reading reviews here prior to purchase.
Purchase Price
809
Purchase Date
Nov 2022
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DO NOT BUY - Urban Northern Lodge coop
Pros: none
Cons: flimsy material; probably not USA made; poor customer service
DO NOT BUY FROM URBAN NORTHERN! The wood is practically like balsa wood it is so thin. It is held together by staples and the wood arrived chipped. I seriously doubt this is American made. It is cheap junk. Furthermore, they have extremely poor customer service. We had to return an automatic coop door opener because I didn't realize it was electric when I ordered it and we had no plugs near the coop. I sent it back months ago and realized they had never credited me. When I contacted them they informed of their ridiculous 25% restocking fee. Fine, deduct the 25% fee whatever. However, they did not even credit me 75% and are trying to tell me its for shipping, which is crazy. I paid shipping for the initial purchase as well as for the return shipping. Save your hard earned money and frustration and do not buy from these scammers.
Purchase Price
$700
Purchase Date
August '23
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Reactions: Jenbirdee
Terrible Quality ! Do not buy
Pros: None
Cons: Flimsy, overpriced, not sturdy , cheap thin wood
Website photos and description Maura you think you are getting a quality custom well made chicken coop. It’s not different than the cheap Amazon coops. Flimsy hinges, tiny screws, very thin wood. They completely ignored my concerns which is understandable due to all their bad reviews. Check out BBB - lots of complaints.
Purchase Price
999.00
Purchase Date
6/10/2023
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Reactions: Jenbirdee

Comments

I am sorry. Almost all premade coops don't tell the truth about how many chickens it really actually holds.
In the future alway cut the number at least in half.
Even better look for the exact measurement. one grown hen needs 4 square feet.
(Per bird)
 
I have found, through researching several, buying one, and building a run addition, that they often consider how many hens can roost wing-to-wing in the coop. That may be quite a few, but as far as run space in the coop, they are usually far less than adequate for the number stated.
 
I am beyond sad and angry that I didn't see this thread prior to purchasing from Urban Northern. Hundreds of dollars out the window... They sent me a product without hardware and ....I won't go into the details. What I do want to ask is two things... 1.) Has anyone on this site or anyone you know of spoken with an attorney or a local news organization about this company? and 2.) is there a reputable spot you all turn to for coop companies? I found another one that looks amazing but you can imagine I don't trust myself now that I've purchased from this company. :(
 

Item information

Category
Coops, Runs, & Housing
Added by
tnmcampbell
Views
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Watchers
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Comments
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Reviews
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Last update
Rating
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