end of the road farm
In the Brooder
- Feb 27, 2023
- 10
- 23
- 46
A few weeks ago, I wanted to order some day old chicks, and the breed I wanted would not be available for about 100 days. I couldn't figure any way to "reserve" them other than to go on and order them. Although the hatch date was 3 1/2 months away, they wanted 100% of the payment up front. Is that normal? I can see some sort of deposit, but to me that's like going to McDonalds and paying for a hamburger and going to pick it up at the drivethru mid June. Don't seem right. However, they've got good reviews. So, reluctantly I ordered. FIRST, making sure they had a very clearly defined cancellation policy.
And, sure enough, a few days later, my worst fear came true, and I'm not going to be able to take on any additional obligations for an indetermined period of time. If ever. So, I thought about it a day or 2, and went to the website early one morning and cancelled the order. The cancellation went through, there were all the amounts, etc, and a notation that some charge would not be refunded to my credit card. I click that link, it basically refreshed the page, but there was no mention of the charge that could not be refunded, and no matter what I clicked on, that issue never showed again.
So, that was 3 days ago this morning. No refund in my CC account, not even in pending. The seller still shows the order cancelled, but I can't find anything else. Is it possible that they're thinking the longer it drags out, the more likely it is that they won't ever have to do anything? That would be a horrible way to run a business. Or, maybe that they're going to give me a store credit? Almost equally as horrible.
I also felt pretty violated by their, while wanting me to pat 100%, 100 days in advance, felt it their right to question why I wanted to cancel the order. It'd a medical issue, and none of their business!!
I know nobody is out to get me, but all parts of this effort(good faith on my part, I DID even pay them 100% 100 days in advance) strikes me as not the sort of thing I'd ever repeat, if at all avoidable.
Anyone else ever have any of these sort of issues before? Did they resolve themselves, even if slow, or did you have to cancel the transaction at the credit card company(another huge PITA)?
And, sure enough, a few days later, my worst fear came true, and I'm not going to be able to take on any additional obligations for an indetermined period of time. If ever. So, I thought about it a day or 2, and went to the website early one morning and cancelled the order. The cancellation went through, there were all the amounts, etc, and a notation that some charge would not be refunded to my credit card. I click that link, it basically refreshed the page, but there was no mention of the charge that could not be refunded, and no matter what I clicked on, that issue never showed again.
So, that was 3 days ago this morning. No refund in my CC account, not even in pending. The seller still shows the order cancelled, but I can't find anything else. Is it possible that they're thinking the longer it drags out, the more likely it is that they won't ever have to do anything? That would be a horrible way to run a business. Or, maybe that they're going to give me a store credit? Almost equally as horrible.
I also felt pretty violated by their, while wanting me to pat 100%, 100 days in advance, felt it their right to question why I wanted to cancel the order. It'd a medical issue, and none of their business!!
I know nobody is out to get me, but all parts of this effort(good faith on my part, I DID even pay them 100% 100 days in advance) strikes me as not the sort of thing I'd ever repeat, if at all avoidable.
Anyone else ever have any of these sort of issues before? Did they resolve themselves, even if slow, or did you have to cancel the transaction at the credit card company(another huge PITA)?
