Keep us posted, Cap. They might surprise you. If not, it’ll be interesting to see what the shipper saysand does about it, but the issue is most likely going to be with the postal service. My chicks were shipped on a Monday, sat on the loading dock overnight in Casper on Wednesday, and not received here until Thursday. It was -17. Yep, 17 degrees below zero. Lost a couple, and our postmistress said that express shipping guarantees go out the window with day old chicks. Says the same thing on the the My Pet Chicken website. I’m sorry this is happening.