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Send an email to Paypal that has all of the emails from you and the buyer - cut and pasted into one email. It shows a good paper trail where you tried to communicate with the buyer. It also shows that you tried to take the high road on this one and that the buyer was defensive and uncooperative from the beginning.
You might also mention that the reason you requested pictures of your markings is because the pictures you received appear to have a punch into one location of the shell on multiple eggs. Describe the way you package the eggs and point out that the damage appears inconsistent with the packaging, even with a damaged box.
Send an email to Paypal that has all of the emails from you and the buyer - cut and pasted into one email. It shows a good paper trail where you tried to communicate with the buyer. It also shows that you tried to take the high road on this one and that the buyer was defensive and uncooperative from the beginning.
You might also mention that the reason you requested pictures of your markings is because the pictures you received appear to have a punch into one location of the shell on multiple eggs. Describe the way you package the eggs and point out that the damage appears inconsistent with the packaging, even with a damaged box.
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