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- #41
I contact all my buyers to find out what their hatch rate is. I also request that buyers email me with their first candeling results. I used to sell on ebay and have a waiting list now so don't need to. I think it would be incredibly unfair to ask someone to wait untill the eggs hatch to leave feed back. I buy eggs off ebay and would not wait to leave feedback because the seller has no control over how I hatch the eggs.
Most people have those little styrofoam incubators that have temp and humidity spikes like crazy. I know because I have four of them and hatched out of them for 5 years. They have to be watched like a naughty toddler at a backyard pool. I now hatch with a cabinet incubator and a cabinet hatcher, I cannot believe the hatching improvement I now see.
I have to say I think most of your comments are valid. Ebay offers sellers anonymity which allows them to ship old eggs, package badly, or plain just not care. Also because you can only leave feedback when the eggs arrive, you are only commenting on their packaging job. Also if you leave a comment, posted in the question section of their ad and say something like don't buy from these people their eggs never developed, the seller has the option of not posting your comment to their ad so no one sees it anyway.
So basically the feedback on ebay is unfair if the seller didn't do their job properly, and the feedback if given later could be unfair if the buyer didn't do their job properly.
Lanae
You have offered a very balanced view of the ebay situation when it comes to hatching eggs. I think if I were to sell eggs on ebay, would provide a hatching guide and offer a 50% hatch rate guaranty if the buyer followed the guide. The cost of replacing eggs is m[FONT=Arial, Helvetica, sans-serif]inuscule[/FONT] to the seller aside from shipping fees which could be charged to the seller. I have owned and operated multiple businesses and have always operated under the philosophy that it is better to lose money to keep a customer happy then to stand your ground and be right, and then make and enemy that will bad mouth you all around town. You can be right all day long and still get a bad reputation.
I am glad that you follow up with your buyers. None of the seven sellers I bought from followed up with me. One of the sellers that had a zero hatch rate asked me to send him pictures of the eggs at day 14, after I emailed him of course. So I posted pictures to my web album of his eggs ( https://picasaweb.google.com/118274...don14DayCandling?authkey=Gv1sRgCNvdwqvU2pazXw). I thought he wanted to see them because he was actually think of doing something for me. Nope! He just wanted me to go through all the hassle of taking pictures and posting them so he could tell me, tough luck dude.
Of course, sellers cannot be held responsible for how well a buyer incubates eggs. But if, like my case, I can prove that I did everything right, and I did baby sit the eggs to the point my wife was threatening to divorce me for not paying any attention to her, should that not be of some value? I was using a Genesis 1588, but I created a climate controlled room (temp and humidity) for it to stay in. I monitored every aspect of the process with redundant monitoring system (multiple thermometer and hygrometers). I even set up a webcam feed on the internet so I could watch the eggs during lockdown. I actually watched one of my chicks hatch while I was 150 miles away at my brothers birthday party. We had a great time watching my "Chick Cam". I wonder how many hit I would have gotten if I would have created my own website called www.chickcam.com. LOL!