The vast majority of the time the chicks arrive alive and healthy. if one dies it is usually because there was something wrong with that chick to start with. But humans are involved with shipping or weather can cause unavoidable delays. As with anything else, occasionally bad things happen.
These chicks were shipped by a private breeder, not a hatchery that does this for a living. I don't know if that breeder followed all postal regulations about packaging and marking or not. The tracking did not update as it should have, that happens all of the time with my orders for other things as well. The post office did not call when they should have, I don't know how much that delayed it. There were delays. Things went wrong with your order, I'm really sorry about that.
I understand if the first strawberry you eat is bad and makes you sick that you may never want to eat another strawberry. I'd consider that a normal reaction. But I would not expect the rest of the world to immediately stop eating strawberries because you had a bad one.
These chicks were shipped by a private breeder, not a hatchery that does this for a living. I don't know if that breeder followed all postal regulations about packaging and marking or not. The tracking did not update as it should have, that happens all of the time with my orders for other things as well. The post office did not call when they should have, I don't know how much that delayed it. There were delays. Things went wrong with your order, I'm really sorry about that.
I understand if the first strawberry you eat is bad and makes you sick that you may never want to eat another strawberry. I'd consider that a normal reaction. But I would not expect the rest of the world to immediately stop eating strawberries because you had a bad one.