Greenfire Farms Experience to date

[hannahshens]

Posting here since their Google listing doesn't seem to get much traffic and is scattered. I am on week 4 with my chicks; originally ordered 52, and they shipped 33 for the same price after substituting a whole bunch which I think should have been my first warning sign. Only two were dead on arrival, one very weak but made it. Another bantam died three days later but I didn't claim. Now two have developed eye abnormalities and one a prolapsed vent, so am hoping I don't have an entire 30 of Marek's disease present, but time will tell. My actual problem comes with the fact that in addition to the 33 shipped for the same price as 52 through convenient subs, I placed an order on March 12th, and promptly realized my mistake and canceled it on the morning of the 13th; I waited about a week for a refund to post, but it did not, even though I am well ahead of their cancelation policy 11 days before Friday before shipment for full refund. My order still reads a 50% amount DUE on their website, and after three emails and two calls I have still not received a response three weeks later. The combination of factors has me inclined to simply cancel my May order now when assessing the quality to price and the very questionable substitutions of twenty chicks for an equal price to some of their most expensive. Not a great first impression to say the very least.

 

[cavemanrich]

You got RIPPED OFF,,, simply put. You didn't get what you wanted.
Try different supplier.
If you have a Yelp, or Google account,, you may be able to write a revue?? I don't so cant really help more there.

WISHING YOU BEST WITH THE CHICKENS YOU HAVE,,,,

 

[hannahshens]

Posting here since their Google listing doesn't seem to get much traffic and is scattered. I am on week 4 with my chicks; originally ordered 52, and they shipped 33 for the same price after substituting a whole bunch which I think should have been my first warning sign. Only two were dead on arrival, one very weak but made it. Another bantam died three days later but I didn't claim. Now two have developed eye abnormalities and one a prolapsed vent, so am hoping I don't have an entire 30 of Marek's disease present, but time will tell. My actual problem comes with the fact that in addition to the 33 shipped for the same price as 52 through convenient subs, I placed an order on March 12th, and promptly realized my mistake and canceled it on the morning of the 13th; I waited about a week for a refund to post, but it did not, even though I am well ahead of their cancelation policy 11 days before Friday before shipment for full refund. My order still reads a 50% amount DUE on their website, and after three emails and two calls I have still not received a response three weeks later. The combination of factors has me inclined to simply cancel my May order now when assessing the quality to price and the very questionable substitutions of twenty chicks for an equal price to some of their most expensive. Not a great first impression to say the very least.

Well, after a 4th call I finally got a response and they refunded me only 50% of the order I canceled a month in advance of their 11 day policy. In spite of their updated policy being on the web page they now say you forfeit 50% of your order total as a “deposit”. I now call total bull and have canceled my May order and hope to just get 50% of it back. I have other orders coming from Meyer and Feather Lover and am hoping for better luck. This was seriously absurd. Read their Yelp reviews: they’re horrendous. Wish I had found those before I placed my order.

 

[Derrick]

That sucks. I have ordered from them and have not had problems with the chicks or orders. Did have DOA in one order but no substitutions. Refunded the dead one. Two were missing from order and was refunded with discounted price for those missing at a future date.

Got an order this year no problem. 5 weeks old now.

I do understand your frustration though.

 

[hannahshens]

Indeed: it seems people have either great experiences with them or terrible per Yelp and the Google listing seems to reflect that as well. I was finally able to cancel my remaining order with them and was refunded for it and the order that had never shipped after a month of emailing/calling. Re: the two DOA they claimed they put two extra in my shipment so were not refunding the dead ones. So in actuality I got 30 substituted for the same price as 52. Never again.

 

[Derrick]

On every Tuesday, they list sale prices for over runs. I may try to get 6 if they have any I want.

They tend to import hard to find breeds and if that is not your thing, then there are plenty of breeders for common stock.

 

[hannahshens]

Yeah, the sale over-runs seem more in line with market prices, and I would have been fine paying what I did for the 52 and breed choices I made, but to get 30 chicks for $710 seems pretty absurd especially when not the birds you chose.

 

[Derrick]

I would not want breed substitutions either. The only reason to go with them is for the specific breed.

 

[JacinLarkwell]

Oh gosh, don't get from Feather Lover! Very questionable in terms of sick birds

 

[hannahshens]

Thank you - in trying to cover my bases I ordered from at least 4 hatcheries this year. I am considering canceling my Feather Lover order now in advance of it's shipment after pulling up their BBB listing and reading here. Did you have a bad experience personally or just the same reviews as mine? My last one to ship is Meyer and I'm cautiously optimistic about them. I have always had great success with McMurray but they sold out within the hour I logged onto Early Access this year.