How to reset day counter on 24s incubator

[DominicH]

I’m having the same issue and I can’t find any solutions and the up and down button has not helped me at all any ideas?

 

[UrbanBohoBarn]

I have the same incubator. I tried the up/down button for five seconds. I tried it for a whole minute. Nothing works.

 

[drGM]

Just tried holding down up&down continually; while doing this process. Counting 5 seconds, still hold them down. Have someone else unplugged the machine. You are still holding them down. Counting 10 seconds; then have that other person plug it back up. After it beep let go.

 

[ORussell91]

How have people found this incubator. I've heard mixed reports such as certain areas become heat spots and eggs don't hatch.