I am feeling very frustrated and not quite sure what to do. Rightly or wrongly, the only licensed wormer for chickens in the UK is Flubenvet (flubendazole) but there is a natural product, designed to improve gut health, which is continually sold as a wormer by feed stores and websites. The product is called Verm-X and I have no issues with it or the use of natural products whenever possible, but somehow Verm-X became known as a natural wormer (I can’t recall if they actually marketed themselves as a wormer originally but they no longer claim that on their website, in all fairness to them).
Only certain stores are allowed to stock Flubenvet as they require a properly trained staff member to prescribe it. I asked in our local feed store if they had the layers pellets with wormer and was immediately directed to the feed with Verm-X in it. My mother then called another local store to see if they stock the feed with Flubenvet (you can buy the powder and mix your own, but we find it easier when the pellets have it it) and was told that no, they didn’t stock that but that they have feed with Verm-X which will do the same.
I since posted in a chicken-keepers’ FB group about it and several people replied saying they had been sold feed with Verm-X as a wormer. In some cases they have only used that product, not realising the difference.
I have tweeted Verm-X about this issue - maybe they could ensure their stockists market it correctly? But I guess the stores want to sell what they have. In many cases I think staff just don’t know the difference. I also messaged the country store I had been to and will tackle the one my Mum called. Do I have any chance of making a difference on this?
Only certain stores are allowed to stock Flubenvet as they require a properly trained staff member to prescribe it. I asked in our local feed store if they had the layers pellets with wormer and was immediately directed to the feed with Verm-X in it. My mother then called another local store to see if they stock the feed with Flubenvet (you can buy the powder and mix your own, but we find it easier when the pellets have it it) and was told that no, they didn’t stock that but that they have feed with Verm-X which will do the same.

I since posted in a chicken-keepers’ FB group about it and several people replied saying they had been sold feed with Verm-X as a wormer. In some cases they have only used that product, not realising the difference.
I have tweeted Verm-X about this issue - maybe they could ensure their stockists market it correctly? But I guess the stores want to sell what they have. In many cases I think staff just don’t know the difference. I also messaged the country store I had been to and will tackle the one my Mum called. Do I have any chance of making a difference on this?