MrsPlopPlop
In the Brooder
I think Metzer has good survival rates depending upon the time of year you order. Many people have had great experiences with the hatchery, and I believe it's definitely among the better hatcheries. But it's getting cold. And it's starting to get into the holiday season, and there is a lot of postal traffic. I tried to send a package last week that took two weeks to deliver rather than the three days I was promised. Delays will be a major issue in shipping chicks at this time of year.
I have ordered from Metzer before. Last February, I received my order of six ducklings and one was dead. I live in Ohio and it was very cold, and too early to order ducklings but I was excited and I wanted them as soon as possible. The people at Metzer are very good about refunding, and they agreed to replace the duckling right away. I ordered two more ducklings to travel with the replacement duckling, so they could keep warm better. This entire shipment, along with hundreds of other shipments of chicks and ducklings, was delayed about a week after being sent due to a bad winter storm. Thousands of birds died in transit from the delay. Metzer, again being very good about refunds, replaced the birds, and I finally received my last three ducklings in late April.
My lesson learned is to never order during cold weather, even if the hatcheries offer to ship chicks in the cold weather months. It's not worth the risk and just better for the birds to wait until warm weather. Also, always always pay a little extra for the Gro-Gel for them, and heating packs if the weather is chilly. This definitely increased their chance of survival. I would see if they will hold your replacement order until next spring, unless it is warm weather where you are now. Metzer does everything they can on their end to ensure the survival of your chicks, but sometimes unforeseen events just happen. It's always a risk. Good luck with your ducklings!
Wow good to know. I purchased the grow gel and heat packs. Plus there were 10 in there. So they should have been fine, except they opted to ship over Veterans Day last week, knowing there would be a delay. I live in South Florida so their shipping route to me is actually still pretty warm until January.