I ordered a coop and run combo a little over a month ago and yesterday the first parts started to arrive but they were damaged in shipping. Now I am waiting to hear when replacement parts will be sent and hopeful there is no problem replacing them. The process is slow and kind of frustrating but I guess it is partially because of COVID issues that everything is delayed. Really anxious to get my chickens outside in their big girl coop soon. If anyone has purchased through them, can you share your experiences? Were you ultimately happy with your coop? How hard was assembly? Anything other experiences?