I bought a heated water bucket last Fall to get ready for Winter. This is my first Winter ever with my ducks so I wanted to be prepared for anything. I live in Illinois and its been anywhere from 20 degrees to below zero. My heated water bucket was doing great then suddenly stopped working. It actually doesnt even heat the water, it just prevents it from freezing. For the past 4 days I have had to defrost the ice in the bucket and refill it with fresh water. The bucket says it withholds -20 degrees but now it started freezing at just -1. Ive checked the plugs and they are working because other things are plugged in as well. I've noticed the past few times that the ice has only formed less than half an inch on the surface. There is this tiny ledge around the bucket and any water above it freezes. I will include a picture of the bucket, and another with an arrow where this groove is. I'm so frustrated and ready to return the thing! I dont want to put more money into this by adding heaters or anything because this bucket was already $40 as it is. Has anyone else had this problem? All advice welcome!!
This is the evil water bucket...
The ledge where anything above it freezes. In person it's actually like 4 inches lower than it appears here...
This is the evil water bucket...

The ledge where anything above it freezes. In person it's actually like 4 inches lower than it appears here...

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