With shipped eggs you have to go into it thinking that some will not make it, but your hope is greater than eggs that don't make it. If the air cells are loose when the eggs arrive, after they are in incubator set them up right, (fat end up) and don't turn for 3 days. I had eggs shipped the farthest from me- and I had to wait 1 week before turning, because of the loose air cell. Also try not to candle too much.