In addition, Hoover buys eggs from many sources. A mix up could happen anywhere along the line.The title of this thread is kind of inflammatory. It drew me in, in defense of the friendly and helpful people I know who work at my two local TSCs. (And others I have been to.)
Their bantam bin is always "assorted". The hatchery does not tell them what breeds were sent, and yes, it is up to the customer to either accept "pot luck surprise", or to know a little something about chick identification in order to choose what they HOPE will be a particular breed. Same with their duck bins.
Now, the large fowl bins are a different story. The boxes those come in are labeled specifically, and the employees moving them from box to bin and putting the signs up sometimes do make mistakes. But the TSC employees are not lying liars. They don't make mistakes on purpose, but most of them never had anything to do with chickens until they got this job, and they are just learning.
I am guessing many employees at Hoover are not chicken people and are simply doing a job.. they may not be all that careful if a chick falls or jumps into the wrong box, or an egg gets in the wrong hole.