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  1. Nifty-Chicken

    Announcement Welcome To The New BYC!

    Closing this old thread. Any new issues or questions, please post a new thread in this section :)
  2. Nifty-Chicken

    Announcement Welcome To The New BYC!

    If there was, it wasn't a required field, and unfortunately with this software, once we mark a field as required, it makes it required for all members regardless of when they joined.
  3. Nifty-Chicken

    Announcement Welcome To The New BYC!

    This is a required field that we only just added a few months ago. More details here: https://www.backyardchickens.com/threads/new-required-field-in-profiles.1181430
  4. Nifty-Chicken

    Announcement Welcome To The New BYC!

    Yup, it was a lot of work, but we're finally (and happily) using a pretty modified version of Xenforo :)
  5. Nifty-Chicken

    Announcement Welcome To The New BYC!

    An important reminder: As a way to deter spammers, we require that new members have at least a couple of posts in our community forum before they have access to create an article. We suggest that all new members start a simple “introduction” thread and/or reply to a few other threads. At that...
  6. Nifty-Chicken

    Announcement Welcome To The New BYC!

    We found the issue (it's requiring members to be active with at least 100 posts). We're working on fixing that.
  7. Nifty-Chicken

    Announcement Welcome To The New BYC!

    Yes, you should definitely have more year trophies. Let me see if @BYC Support has any ideas.
  8. Nifty-Chicken

    Announcement Welcome To The New BYC!

    Good catch!!! ;) It was a test, but we decided to nix it since it's not as useful of a thing on mobile browsers and over 60% of our visitors are using mobile devices.
  9. Nifty-Chicken

    Announcement Welcome To The New BYC!

    Ah, gotcha! Yup, we're running a script to optimize the images that were brought over from the old platform. Many of our articles, especially coop pages, have full-sized images embedded in them, so some of them take FOREVER to download. So, we started a project a month ago to resize and...
  10. Nifty-Chicken

    Announcement Welcome To The New BYC!

    We've run into a bug where members that have not logged in have multiple year awards. We're trying to clean that up before we proceed. Can you be more specific? The "conversion" of all the data (forum, articles, reviews, images, etc.) is complete.
  11. Nifty-Chicken

    Announcement Welcome To The New BYC!

    A lot of the smilies are from 3 platforms ago and we've carried them with us during each move. We replaced the default xenforo ones with our old-timers to maintain consistency :)
  12. Nifty-Chicken

    Announcement Welcome To The New BYC!

    You're very welcome my friend... sorry it took so long! We really are very blessed to have such an amazing group of peeps! :hugs
  13. Nifty-Chicken

    Announcement Welcome To The New BYC!

    (I just tweaked some of his settings, so he should be fine now)
  14. Nifty-Chicken

    Announcement Welcome To The New BYC!

    He needs to add [email protected] to his address book, whitelist, and search for any emails from BYC in the past 10 days that might be in his spam folder, and mark them as not-spam. He can also try to contact his email provider and request that they manually whitelist BYC.
  15. Nifty-Chicken

    Announcement Welcome To The New BYC!

    Oh, and definitely have them (and anybody else in Gmail or Yahoo especially) add [email protected] to your contact list!
  16. Nifty-Chicken

    Announcement Welcome To The New BYC!

    I'm hoping that if more members white-list our [email protected] email address, that the email providers will notice and stop blocking our emails. Go here to figure out how to whitelist for your email system / provider: http://www.emaildeliveryjedi.com/mywhitelist.php
  17. Nifty-Chicken

    Announcement Welcome To The New BYC!

    It can be a few reasons, but one is that we've had a few people that have lazily marked our emails as "spam" instead of just clicking "unsubscribe". This can cause the ISP to treat our emails as spam for other members. On that note, one thing we wish everyone would do, is to easy white-list our...
  18. Nifty-Chicken

    Announcement Welcome To The New BYC!

    Sourland's problem is that emails that we've sent for verification, password, etc. are being bounced back to us. More details here: https://www.backyardchickens.com/threads/help-trouble-logging-in-changing-your-forum-password-or-email.280709/#post-3791436 So, the options are: Work with the...
  19. Nifty-Chicken

    Announcement Welcome To The New BYC!

    This is a good sign: "sourland was last seen: Today at 7:25 PM " oh.how.i.wish
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