If you think that is bad, try ordering from Sandhill Preservation.I just bought death layers and cream legbars. Chicks came today and look lively and healthy and they gave me 2 extra. they shipping schedule sucks. be prepared to take off work a full3 days to pick them up. they are not accommodating at all with shipping schedules and communication is really bad. they forgot to charge me for 2 chicks@ 99.00 each. I can't even get through to them to pay them.
As a small breeder of rare chickens, I know how hard it is to accommodate customer's schedules. Add to that the horrific current condition of our postal system which further complicates.
You are dealing with seasonal variations in laying, Trying to schedule setting eggs with the potential of customer demand. The day you set eggs will be followed by hatching 3 weeks later and the chicks need to ship that day by USPS regulations. If you don't have customers for those chicks that day, you have to raise those birds till they can ship as mature birds or find other places to use them. That requires a significant amount of vacant housing.
There are other extenuating problems not visible to potential customers.